Evaluation of Total Quality Implementation in Banking Services inTerms of Internal and External Customer Satisfaction

Ceylan A. Y., BİLİR GÜLER S., LORCU F.

VII. EUROPEAN CONFERENCE ON SOCIAL AND BEHAVIORAL SCIENCES, 11 - 13 Haziran 2015, (Özet Bildiri)

• Yayın Türü: Bildiri / Özet Bildiri
• Trakya Üniversitesi Adresli: Evet